About Us
Company's mission
Enabling Customer Success by Bridging the Gap with Our Principals and Providing Valued Solutions.
At Pragati Biomedical, we are dedicated to more than just closing the divide between our valued customers and esteemed principals. We are committed to forging enduring partnerships that extend beyond business transactions. Our focus is on understanding your unique needs and challenges, ensuring that our solutions not only meet but exceed your expectations.
Company's vision
Pragati Biomedical’s vision is to be the top supplier in academia, research, healthcare, pharmaceuticals, and the medical device industry by offering affordable, high-quality products and services and in turn making a positive impact on society and the environment.
Company's values
"Empowering Through Our Values: Building a Better Future Together."
Excellence
Striving for the highest standards of quality, performance, and innovation in all we do.
Integrity
Operating with honesty, transparency, and ethical conduct in all our interactions and business practices.
Innovation
Embracing creativity, continuous improvement, and cutting-edge technologies to drive innovation in our offerings.
Empowerment
We empower our employees, partners, and customers to reach their full potential.
Diversity and Inclusion
Embrace diversity in all forms and create an inclusive work environment.
Adaptability
Be flexible and responsive to change, staying relevant in a dynamic world.
Win-Win-Win
Achieving Success for Customers, Team, and Company Together.
Identifying Market Gap, Founders' Expertise.
One day, as they sipped on steaming tea, our founders engaged in a conversation about the gap between the need for innovative solutions and the offerings available in the scientific community. It dawned on them that there was a significant void in the market for affordable, high-quality, and innovative solutions. With their extensive knowledge, skills, and experience, they realized they were uniquely positioned to fill that gap.
In 1999, united by a common vision, they set out on a daring journey and christened it “Pragati Biomedical,” a name that symbolized “progress” in their mother tongue.
Our Commitment
At our company, a relentless commitment to quality and unwavering dedication to customer satisfaction are at the core of everything we do. We believe that these principles are not just part of our mission statement; they are embedded in our DNA. Here’s how we showcase our commitment:
- Excellence in Products and Services: We strive for excellence in every product and service we offer.
- Customer-Centric Approach: Our customers are our most valuable assets. We actively listen to their needs, engage in open communication, and tailor our offerings to address their unique requirements.
- Quality Assurance: Quality is non-negotiable. We have robust quality assurance processes in place
- Timely Support: We understand that timely and effective support is crucial to our customers’ success.
- Transparency: We believe in transparency in all our dealings. Whether it’s about the quality of our products or the terms of our services, we provide clear and honest information to our customers.
- Partnerships: We collaborate with industry leaders and experts to ensure that we stay at the forefront of technological advancements, providing our customers with cutting-edge solutions.
- Long-Term Relationships: We don’t just aim for one-time transactions. We seek to build long-term relationships with our customers, understanding their evolving needs and growing together.
- Feedback Loop: We actively encourage feedback from our customers at every touchpoint, using their insights to refine our processes and deliver even higher levels of satisfaction.
Awards and Certifications
ISO 9001:2015 Certification
Pragati Biomedical is proud to be ISO 9001:2015 certified, a testament to our commitment to quality management systems.
Excellence Awards
Over the years, we have received numerous accolades for our contributions to academia, research, and the healthcare industry, further validating our dedication to excellence.